Bankers Security (BSI) was founded in 1981 by Chris Thatcher. “My father developed a tremendously loyal customer base,” said Mark Thatcher, president. “Customers enjoyed the advantage of his 20 years of experience enhanced by the personal touch of a family-owned business.” Sustaining continued growth over the years, the company has remained true to its mission to build a lasting relationship with our customers through the products we offer and the unrivaled services we provide.
Today BSI is proud to mark three generations of trusted service. In addition to our Kansas City headquarters, our growth includes satellite offices throughout the midwest (Omaha, Springfield and St. Louis) and access to over 300 years of collective experience. We are opening our doors to new markets, bringing the strength of products developed for financial institutions to other industries and individuals. BSI customers enjoy the peace of mind they receive knowing they are protected by the highest quality security products and services on the market.
Why Choose Bankers Security?
Bankers Security (BSI) offers you many benefits from our commitment to Tradition with Vision.
- Our tradition of value.
BSI customers benefit from competitive prices for the highest quality products and services. Our contract and hourly bill-work rates are perhaps the best in the industry. Additionally, BSI offers the added value of both an extensive parts inventory and an in-house depot repair center. BSI will evaluate your branch to maximize your efficiency.
- Our tradition of timely response.
A primary objective at BSI is to maximize the availability of your equipment by providing rapid response and minimizing unnecessary downtime. We accomplish this by staffing according to need. We feature an online dispatch system to ensure all calls are received and a trained technician responds to all service requests in a timely manner.
- Our tradition of creative solutions.
BSI is known for solutions to difficult problems that others fail to solve. Each challenge is an opportunity to prove our dedication to meeting your unique needs for design, equipment and services that secure your property and the lives of your employees, customers and families.
- Our vision of one source for all your security needs.
The BSI mission is to build a lasting relationship with our customers through the products we offer and the service we provide. As your lives and businesses have changed over the years, so too have we expanded our products and services to meet your needs. We are dedicated to your security and success.
- Our vision of “Total Customer Satisfaction”.
BSI is committed to excellence. We are not satisfied until you are. When you call with a service need or question, you’ll receive prompt, courteous attention. Our management and staff will proactively address service issues and discuss any of your changing product and service requirements.